As a medical professional, you cannot overestimate the importance of your Emotional Intelligence (EI). EI comprises self and social awareness along with self and social management. Data shows that 95% of people think they are self aware, but those same studies show us that only 15% actually are. In this workshop, Aimee Bucher breaks down the steps necessary to understand your emotional intelligence levels and provides the tools you need to improve. Participants leave this workshop with an increased understanding of themselves and the dynamics of communication within their teams, as well as new ways to communicate with patients that build trust and maximize patient and family understanding.

Clinician empathy is linked to improved patient outcomes, reduced patient pain, and staff retention. Self-compassion is crucial for positive, healthy relationships both with patients and employees in the office. In this workshop, participants will examine their levels of empathy and self-compassions. We will identify the three forms of empathy and when each one is appropriate both with patients and employees. Participants will learn why self compassion is important, and discuss how self-compassion informs the difference between self-sacrifice and self-harm. The workshop closes with practical ways medical professionals can increase their empathy, self-compassion and build a plan for stress management within their practice.

Resilience is key for handling job stress and managing relationships at work. Resilience is associated with increased job satisfaction, happiness at work, decreased turnover and increased employee engagement. In this workshop we look at the importance of resilience for both leaders and employees. Participants will have the opportunity to assess their own professional resilience within their practice to see the four components of resilience and how they can increase their resilience. 

Social identity is one of the aspects of your “self-concept” — how you see yourself as a person. Social identities include things like generation, ethnicity, race, religion, gender, sexual orientation, nationality, (dis)ability, political affiliation, relationship status, profession, and socioeconomic status. Along with your personal identity (e.g., personal attributes you use to describe yourself, like being tall or conscientious), social identity influences our values, the stories we tell about ourselves and others, and things that motivate us toward action. In this workshop, we look at our own social identities, how we are influenced by them, and how our identities play out at the organizational level. Powerful conversations, and ultimately, change come out of this workshop.

This workshop provides a safe, eye-opening look at the ways privilege shows up in the practitioner/patient relationship as well as within the office team. Participants discuss how privilege impacts their understanding of the meaning of humanity, morality, ethics, and the responsibility that practitioners do or don’t have to society as a whole. 

We will explore power and privilege to understand how these forces show up in the dynamics of a family practice. Participants will work toward an understanding of their role within an anti-oppressive, anti-racist, and intersectional framework and how this impacts patient trust as well as therapeutic outcomes. Deeply powerful conversations and ideas are shared in this workshop. Participants shift perspectives and develop the tools to create positive change in their practices.